Privacy Policy
This policy is a working draft prepared during the website build.
Home Heroes Property Solutions, LLC (“Home Heroes,” “we,” “us”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information you give us
When you contact us through the Be Our Guest form, by phone, or by email, you may share your name, phone number, email address, the situation you would like help with, your preferred contact method and time, and anything else you choose to tell us. Please share only what you are comfortable sharing.
Information collected automatically
Our hosting and security providers process technical information, such as your IP address, browser type, and the pages you visit, to deliver this website and protect it from abuse. They may set cookies that are strictly necessary for security. This website does not currently use advertising or analytics cookies.
Content from other services
Some pages include content from other services, such as YouTube videos and a Google Maps map. When that content loads or plays, those services may collect information under their own privacy policies. YouTube videos on this website use YouTube’s privacy-enhanced mode.
How we use information
- To respond to your inquiry and to contact you the way you prefer.
- To provide the services you ask us for.
- To keep the records our work requires.
- To keep this website working and secure.
- To meet legal obligations.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate, such as website hosting and email providers (and a customer relationship management system once one is in place), with professionals we refer you to when you ask us to, or when the law requires it.
How long we keep information
We keep inquiry information for as long as we need it to respond to you and provide our services, and as required for legal and business records.
Your choices
You may ask us to access, correct, or delete the personal information you have shared with us by contacting us using the details below. Virginia residents may have additional rights under Virginia law.
Security
We use reasonable measures to protect the information you share with us. No method of transmission or storage is completely secure.
Children
This website is intended for adults. It is not directed to children under 13, and we do not knowingly collect information from them.
Changes to this policy
If we change this policy, we will update the date at the top of this page.